FAQ

Is Water and Electricity a Necessary Requirement for All Details?

Yes. We come equipped with every tool needed to provide a quality detail. We even bring the hose & extension cords that are necessary to connect to your water and electricity sources. These sources will need to be within 100 ft of the vehicle being serviced.
Do I Have to Be Present for the Detail?

Nope! Having someone present for the detail is not necessary. As long as certain needs are met (power and water source, doors unlocked, everything within 100 ft of each other), then you are good to go! Just be sure to pre-pay through a link we can send on your phone BEFORE your service is scheduled to start if you are not going to be present for in-person payments.
How do I book services?

Either call or email the office at (779) 775-6331 or theblkmarketsm@gmail.com
Where is my detail goin to be complete?

Wherever you want! All we need is a water supply and electrical outlet!
Will the Detailer Need Anything From Me?

These are our needs in order to book your appointment: Name, Contact number, address where the vehicle is being serviced, auto detailing service package selected, size of the vehicle, any add-ons requested. Needed from you the customer upon arrival: Power and water source within 100 ft of vehicle, keys to the vehicle.
Can you detail cars in an apartment complex

Yes, we use a waterless wash & wax that has been proven to deliver high quality results and eliminates the water and electricity requirement Interiors can not currently be detailed without a power supply. This will be coming in the near future!
What Is Tire Dressing and Interior Conditioning?

Tire dressing is a product applied to tires to make them look shiny, clean, and new. Detailing shops and car enthusiasts use tire dressing regularly. Tires and wheels are critical to the overall appearance of a car and yet are often overlooked. The interior conditioning is the last step of service. When applied properly to plastics and leather, the solution creates a protective layer that also has a new car kind of shine.
Is Payment Necessary Before Service? If So, Why?

Prepayment is not 100% necessary; however, it is highly recommended. When you pre-pay, you lock in your spot, you don’t need to worry about being available when the auto detailer arrives, and you don’t need to worry about processing the payment later. We can send you a payment link to your mobile device to submit payment.
Where Are You Located?

We are a 100% mobile business. We come to your location, whether it be your home or your work, and service the vehicle while you are comfortable in your own environment.
How Often Do I Need to Polish / Wax My Vehicle?

Wax is more than just a shiny look. It protects the paint from everyday damage like sap, road splatters, sun damage, oxidation, water damage, and so on. It is recommended to wax 2 - 3 times per year. A clay bar is also recommended every time you wax to remove leftover dirt and grime that a regular wash cannot remove.
What's the difference between a detail and a car wash?

A car wash throws suds on the vehicle, wipe them off and rinse. They MAY also apply a spray wax that will last a few days. A full detail takes a cars and it is hand washed all over and often a higher quality spray wax or a hand wax is applied along with other small detailed add-ons such as tire & rim shine, air freshener, trim and plastic restoration, etc. Basically a detail is a more DETAILED cleaning of your vehicle.
Do You Offer Same-Day Detail Service?

You can contact us by phone or email and we will evaluate our current bookings and try to get you in at a preferred time. Typically appointments must be set at least 3 hours in advance.